Communication Excellence

Communication Excellence
Using NLP To Supercharge Your Business Skills
Ian R. McLaren

$19.95
ISBN:189983639X

How good are your communication skills? Do you always convey the correct message, or do you sometimes feel that you are not fully understood? What this book provides is a ten-lesson course that will transform you into a consistently excellent communicator. Drawing on psychology, linguistics and Neuro-Linguistic Programming, it teaches you how best to interact with colleagues, bosses, officials, family and friends, and become adept at new and effective communication techniques. Providing essential training in key NLP-based methods, Communication Excellence presents powerful exercises in: rapport-building; anchoring; changing beliefs; calibrating; matching, pacing and leading. These techniques will increase your ability to: manage; market; sell; influence; inspire; innovate. Communicating its own insights in a crystal-clear manner, Communication Excellence is an invaluable tool for all those in business who need to communicate effectively. Essential advice for everyone wishing to convey the correct message!

"I found it gave a refreshing view on how to ask questions. In fact, as far as I know it is the first book describing McWhirther's language model (McWhirther has been working on a book for years, but nothing has come out yet).Conclusion: If you haven't yet bought a book on NLP yet you want to know how these skills will help you in a business context with some concrete examples, you might as well start with this book." Patrick Merlevede

Contents:

Introduction		vii
Day One	Understanding Yourself	1
Day Two	Making Their Moves	25
Day Three	Hearing Their Words	45
Day Four	Valuing Their Emotions	67
Day Five	Patterns of Behaviour	87
Day Six	Structures of Language	103
Day Seven	Sets of Values	125
Day Eight	Directing Behaviour	143
Day Nine	Imparting Information	165
Day Ten	Boosting Feelings	183
	Annotated Bibliography	205